Solve Agency Cash Flow Crisis with AR Automation
UK marketing agencies face severe cash flow problems from adtech payment delays and client billing disputes. With over £107M emergency funding needed industry-wide, automated accounts receivable management has become essential for agency survival.
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<strong>Adtech Payment Delays Creating Cash Flow Crisis:</strong> The programmatic advertising ecosystem has created unprecedented payment delays for agencies managing digital campaigns. Demand-side platforms, ad exchanges, and measurement providers often delay payments by 60-90 days, whilst agencies must pay media costs upfront or within 30 days. This creates a dangerous cash flow gap where agencies effectively finance the entire digital advertising supply chain. Many agencies report having £200K-£500K tied up in outstanding adtech payments at any given time. The recent industry crisis requiring £107M in emergency funding highlights how these delays can threaten agency viability. Without proper accounts receivable tracking and prediction, agencies cannot anticipate these cash crunches or negotiate appropriate credit facilities to bridge the gaps.
<strong>Campaign Billing Disputes and Approval Bottlenecks:</strong> Marketing campaigns involve multiple stakeholders on the client side - marketing managers, finance teams, procurement departments, and senior executives all may need to approve invoices. This creates lengthy approval chains where invoices sit for weeks awaiting sign-off. Additionally, campaign performance disputes are common, with clients questioning metrics, requesting additional reporting, or withholding payment pending campaign optimisation. Performance-based billing adds another layer of complexity, as clients may dispute whether agreed KPIs were met. These disputes can delay payment by months whilst agencies have already incurred costs for staff time, media spend, and third-party tools. The lack of automated tracking makes it difficult to identify which invoices are stuck in approval versus genuinely disputed.
✓ Collections running in the background, 24/7, without being asked
✓ "It's like having an extra finance team member — without the salary."
✓ Cash flow you can predict — not just hope for
✓ Finance team spending time on strategy, not spreadsheets
Live in 48 hours. No IT team required.
Connect your accounting software, and Equisettle handles the rest. Your dedicated success manager gets you fully live within two working days.
Frequently asked questions
How does Equisettle help marketing agencies collect payments faster?
Equisettle automates your entire collections process — sending personalised payment reminders via email and SMS, predicting which clients will pay late, and escalating overdue accounts automatically. Marketing agencies typically reduce DSO by 25-35% within 60 days.
Which accounting software does Equisettle integrate with for agencies?
Equisettle integrates with Xero, QuickBooks, Sage, and FreeAgent — the most common accounting platforms used by UK marketing agencies. Invoices sync automatically so your collections process starts the moment an invoice is raised.
How does Equisettle handle adtech payment delays?
Equisettle tracks payment timelines across your entire client portfolio, flagging accounts that are approaching or exceeding agreed terms. Automated reminders go out at the right intervals without you having to chase manually — keeping cash flow predictable even with slow-paying media buyers.
What is the average DSO for UK marketing agencies?
UK marketing agencies average 45-62 days DSO, with adtech and programmatic clients often pushing 60-90 days. Equisettle clients typically reduce this by 15-25 days within the first quarter of use.
Can Equisettle help manage retainer and project billing simultaneously?
Yes. Equisettle handles both retainer and project-based billing in the same workflow. Recurring retainer invoices are chased on a consistent schedule, while project invoices get milestone-specific follow-up — all from a single dashboard.
